Text messages

24x7 Home Pros sends texts only to people who ask for them. This page shows every way someone signs up, with the exact words they agree to.

Texts come from (984) 276-2497. Homeowner texts start with “24x7 Home Pros:” and contractor texts start with “24x7 Pros:”. Both are us.

24x7 Home Pros is a trade name of Brose Executive Services, Raleigh, NC.

Homeowners who request help

Request form on the homepage Ad landing pages

The request form asks for a mobile number, a ZIP code and the problem. Next to the number is a checkbox that starts unchecked. The form can’t be sent unless it’s checked. Anyone who doesn’t want texts can call instead.

The box is followed by links to our Terms and Privacy Policy. The wording, time, IP address and page are stored with every request.

Checkbox wording

I agree that 24x7 Home Pros and the local pro it connects me with may call or text this number about my request, including by automated means. Consent is not required to get help: you can always call us. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

First text after a request

24x7 Home Pros: Got your request (water damage, 27601). A local pro will call you soon. Msg freq varies. Msg&data rates may apply. HELP for help, STOP to end.

Homeowners who contact us about a request

Help & feedback form

The help form takes an email or a mobile number. Texts about the request are sent only if this optional box, unchecked to start, is checked. Links to our Terms and Privacy Policy follow it.

Checkbox wording

Text me updates about this request. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Contractors who join the network

Contractor sign-up About the network

The first sign-up step asks for the mobile number where lead alerts should go, with this checkbox. Sign-up can’t continue unless it’s checked. Links to our Terms and Privacy Policy follow it.

A contractor can add a dispatcher’s number later, confirming that person agreed. That number gets a confirmation text before any lead alert.

Sign-up checkbox wording

Text me lead alerts and account messages at this number. Msg frequency varies with lead volume. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Adding a dispatcher’s number

They agreed to get lead alert texts from 24x7 Pros at this number. Msg frequency varies. Msg & data rates may apply. They can reply STOP to opt out or HELP for help.

Confirmation text to each new number

24x7 Pros: You're signed up for lead alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Sign-in codes

Contractor sign-in

A contractor types their number on the sign-in page and asks for a code. We send one text with the code and nothing else.

Example

24x7 Pros: Your sign-in code is 482913. It expires in 5 minutes. Never share it; we will never ask for it.

Stopping texts and getting help

Reply STOP to any text to stop all texts from us. You’ll get one text confirming it. Reply START to sign up again.

Reply HELP for help, or visit 24x7homepros.com/help.

Msg frequency varies. Message and data rates may apply. Carriers aren’t liable for delayed or undelivered messages.

What we never send

We don’t send marketing texts.

We never sell or share mobile numbers, or permission to text them, with anyone for their marketing.